Privacy Policy

This privacy policy gives you information about how SupportBerry, the Hosting Support and Server Administration division of ipsr solutions ltd use your credentials which you provide on this website. You are also given different choices which are available to you regarding our use of your credentials as well as how you can access it and to make any changes whenever required.

When we collect your information, an account number will be created for you, which will happen when you register at our site, or when you place an order or when you subscribe to our newsletter. While registering or ordering at this site, you will be asked to provide your name, email id, billing address and phone number, accordingly. We might ask you to provide your credit card number or any kind of financial information, for certain kinds of services.

Our customer service department stores all your information you provide us, including those you have entered on this site or those you have informed us through any sort of communication like email, telephone or letter. Also, when you contact us for support, we keep a record of the type of support we have provided you. We use your information to contact you to inform about special offers which you will find valuable as well as regarding any changes to our products, site and support services.

Also, we use these data for the demographic figures to help us improve this website and thus to make your browsing experience easier and enjoyable. We assure you that this is not linked to any of your personally identifiable data except as necessary to prevent fraud or abuse of our system.

We use cookies to identify you so that you don’t need to log in each time. These cookies help us to remember and process your shopping cart, thus saves your preference for all your future visits. These cookies, which are linked to your customer number is associated with the information in your account.

The safety of your personal information is maintained by a variety of safety measures. All your sensitive data are transmitted using Secure Socket Layer technology and then is encrypted in our database. This information can be accessed only by authorised employee with special access rights to our systems.

We follow generally accepted standards to secure your personal information. However, since no mode of transmission over the internet is 100% secure, we cannot guarantee its absolute security.

Regarding the use of emails, we send information that you have requested through emails, as well as to confirm your placed orders. As on our “Contact Us” page, we provide you an email link, which allows you to contact us directly. We endeavour to promptly reply to your emails.

We will not transfer your personal information to any outside parties excluding the trusted third party, who assists us in operating our websites and conducting our business and provide you services, as long as they agree to keep your information confidential. We may release your information only when it’s appropriate to release in order to comply with the law, enforce our site policies, or protect ours or others rights, property and safety.

A tool called google analytics helps us to collect information regarding the use of this site, including the pages they visit, when and how often, as well as the pages they visited prior to visiting this site. Google analytics only collect your IP address which is assigned to you on the date of visited, and not your name or other sensitive information.

This google analytics plants a permanent cookie on your browser which identifies you as a unique user every time you log in. This cookie can only be used by google Inc. the information generated by these cookies will be saved on Google servers in the United States.

The information from google analytics will only be used to improve our services and we do not combine it with your personally identifiable data.

Google private policy restricts the ability of google to use or share the information from Google analytics. You can disable these cookies from recognising you on your future visits by disabling the google analytics cookie on your browser.

When you cancel your SupportBerry account, (either voluntarily or involuntarily), all your credentials will be in the deactivated state in our database. This doesn’t mean that all your data will be deleted entirely. Your information will be retained as necessary in order to comply with our legal obligations, resolve disputes, or enforce our agreements.

Updating Your Information

You may change, update or deactivate your account information, or withdraw from receiving communications from us and our partners at any time you wish. You may follow the options given below, for changing and updating your account information or contact preferences.

You may send an email to:  sales@supportberry.com
You may visit your online Account
You may call us at: +91 9847951744

We will respond to your request for access or to modify or deactivate your information within thirty (30) days.

Transfer of Data Abroad

Your information may be transferred across international borders, if you visit our website from any country other than where our servers are located. When you visit or communicate with us electronically from abroad, you consent to such transfers.

Changes in our practices:

ipsr solutions ltd reserve the right to modify this policy at any time. If we decide to change this policy, the changes will be posted to this private policy so that you are aware if the changes regarding the type of information we collect, how we use it and under what circumstance, if any, we disclose it.

If ipsr solutions ltd make material changes to this Policy, as mentioned above, it will be notified here, by email, or by means of a notice on this site home page, at least thirty (30) days prior to the implementation of the changes.

Contacting Our Site

If you have any questions about our Privacy Policy, the practices of this Site or your dealings with this Site, please contact us at:

ipsr solutions Ltd,
Near TDM Hall, Illom Lane, Palliam, Cochin.Pin: 682016
+91 9847951744
Email: sales@supportberry.com